Frequently Asked Questions | no!no!

Frequently
asked
questions

GENERAL QUESTIONS
Does it hurt? Does no!no! replace shaving? Where can I use no!no!? Does no!no! remove hair from large areas like chest and back? Does no!no! work on all skin complexions? Does it work on all hair colours? Grey, white or blonde? When should I start to notice the long-term results? Can I shave and use no!no! at the same time? Can no!no! be used on long hair? Does no!no! work on coarse or thick hair? How do I know if I'll see results? What data is available? What's the difference between no!no! and professional salon or spa treatments, e.g. wax, electrolysis or laser? Will hair grow back? Does the hair take longer to grow back? Will I have to use it 2-3 times a week forever? What happens when I finish my no!no! treatments? How long do results last?. Is the no!no! treatment likely to lead to permanent hair removal? Can no!no! give you skin cancer? Is it safe to use no!no! while pregnant? Will no!no! harm or affect my tattoos in any way? Are there any side-effects such as bumps, pimples and redness? Can no!no! be used on males? Can I use it for hormonal hair growth? How long is the warranty for and what does it cover? Is there a guarantee?
EVERYDAY USE QUESTIONS
How do I do a no!no! treatment? What preparation is necessary before I use no!no!? How often should I no!no!? Why do I need to buff? How often do I need to use no!no!? Can I use it every day? Why does it smell? What can I do about the smell? Why can't I use the narrow Thermicon™ Tips on the genitals or breasts? How long should hair be for a no!no! treatment? How do I know which Thermicon™ Tip I should use? How do I treat curved areas like the elbows, knees and underarms? Not all of my hair is treated after one pass, what should I do? What is the best way to treat facial hair? How should I buff my face? I would prefer not to use the Buffer on my face, what should I do instead?. Is it OK to use lotion directly after a no!no! treatment, or should I wait? Can I use no!no! if I have a pacemaker?
GENERAL QUESTIONS
Does it hurt?

no!no! is virtually painless.

Does no!no! replace shaving?

Absolutely YES!

Where can I use no!no!?

You can use no!no! everywhere except the breast and genitals and on tattooed areas.

Does no!no! remove hair from large areas like chest and back?

Yes.

Does no!no! work on all skin complexions?

YES!!! no!no! does not use light - it therefore works safely on all complexions.

Does it work on all hair colours? Grey, white or blonde?

YES!!! no!no! does not use light; therefore it works for all hair colours.

When should I start to notice the long-term results?

Some people start to notice the effects after just a few treatments, while for others it may take up to 2 months. However, the average period is between 4 and 6 weeks.

Can I shave and use no!no! at the same time?

You can shave and use no!no! at the same time, however this may affect results and how quickly you can achieve hair reduction. If you continue to shave, wait for 1mm of hair regrowth before using no!no! It is best to shave after a no!no! treatment, not before.

Can no!no! be used on long hair?

The maximum recommended length for effective hair removal is 3mm.

Does no!no! work on coarse or thick hair?

no!no! works just as well on thick, coarse hair as it does on thin. However, because of the nature of coarse hair, results may take a bit longer to become noticeable.

How do I know if I'll see results? What data is available?

Below is a list of studies conducted using no!no!

Clinical Evaluation of Handheld Self-Treatment Device for Hair Removal, James M. Spencer, MD. From the Journal of Drugs in Dermatology, August 2007.

Thermicon™ Clinical Evaluation: no!no! Hair Removal System, Rodolfo Klein, MD, Santiago, Chile, June 2006.

no!no! Thermicon™: a Novel, Home-based Hair Removal Device, Radiancy Clinical Department, May 2006.

What's the difference between no!no! and professional salon or spa treatments, e.g. wax, electrolysis or laser?

no!no! is virtually pain-free
no!no! costs less
no!no! does not use light as laser and IPL treatments do. It is therefore safe and effective for all complexions and hair colours.
Unlike electrolysis, no!no! treats more than one hair at a time.
No cooling gels
Safe for all skin types
Effective on all hair colours

Will hair grow back?

Yes, some of it will. But it will grow back looking thinner and finer. If you stop using no!no!, hair growth may eventually return to its previous pattern.

Does the hair take longer to grow back?

Thermicon™ technology directly affects the hair follicle to delay and disrupt future hair growth.

Will I have to use it 2-3 times a week forever?

No. We recommend using no!no! 2-3 times a week during the initial stages (2-3 months) of use. With time, you will need to use it less often.

What happens when I finish my no!no! treatments?

Skin and hair are dynamic and ever-changing. Therefore you don’t really finish no!no! treatments. What you will do is reduce usage per week and month.

How long do results last?

After 3-5 months without treatments, hair might return to pre-treatment levels. But you can easily maintain results with continued use of no!no!

Is the no!no! treatment likely to lead to permanent hair removal?

There is no such thing as PERMANENT hair removal (with the exception of electrolysis). However, clinical studies noted a marked reduction in hair growth when no!no! was used for over 6 weeks.

Can no!no! give you skin cancer?

No. no!no! does not use any form of radiation.

Is it safe to use no!no! while pregnant?

Please consult your doctor before using no!no! during pregnancy.

Will no!no! harm or affect my tattoos in any way?

no!no! does not use light and should not affect tattoos. However, since there is not enough clinical data, we do not recommend using no!no! on tattooed areas.

Are there any side-effects such as bumps, pimples and redness?

Clinical studies show no such lasting side-effects associated with the proper use of no!no! (see the sections on the Slow Glide and Buffing). However, Thermicon™ technology uses heat and, in some cases, sensitive skin may experience temporary redness which fades within hours. Applying lotions like no!no! Smooth after a treatment will help keep skin moisturised and healthy.

Can no!no! be used on males?

no!no! can be used by both men and women.

Can I use it for hormonal hair growth?

no!no! will remove hair, but you may not get the same long-lasting results as when treating regular hair growth. In cases of hormonal hair growth, please consult your doctor.

How long is the warranty for and what does it cover?

Your no!no! warranty lasts for one year and covers parts and service only.

Is there a guarantee?

We offer a 60-day no questions asked money-back guarantee and offer a 1 year manufacturer warranty!

EVERYDAY USE QUESTIONS
How do I do a no!no! treatment?

Glide the no!no! at a steady pace across your skin in a smooth shaving motion without stopping or starting. Glide it towards your body and/or against hair growth. The blue guide light should remain lit and steady. This lets you know you are gliding at the proper pace for the best results. For example, when treating your arms, start at your wrist and pull the no!no! towards your elbow in one steady, smooth motion, making sure the blue light stays lit.

When you finish each section, use the Buffer to exfoliate your skin and remove treated hair to leave your skin feeling soft and smooth. Buff in a firm circular motion the areas that you have just treated. When you have finished buffing, moisturise your skin with no!no! Smooth™ or other non-astringent cream.

What preparation is necessary before I use no!no!?

Just make sure your skin is completely clean and dry before you begin treatment.

How often should I no!no!

We recommend you use no!no! 2-3 times a week for the first 4-6 weeks. After that, use only when necessary.

Why do I need to buff?

Buffing is an essential part of the no!no! treatment. It exfoliates the skin and removes crystallised, treated hair for a smooth finish. Without proper buffing, skin may feel rough and stubbly.

How often do I need to use no!no!?

We recommend using no!no! 2-3 times a week for the first few weeks. After about 2 months, you may only need to use no!no! once a week - even less as time goes on, if you stick to the treatment.

Can I use it every day?

We do not recommend using no!no! every day. Hair regrowth will not be sufficient for a successful treatment (1mm minimum length). You will only use up your Thermicon™ Tips and have to replace them more often. We recommend you wait for at least 1mm of hair regrowth before doing a no!no! treatment.

Why does it smell?

no!no! uses Thermicon™, a heat-based technology, that singes the hair down to the root. The smell of burning hair lets you know that no!no! is doing its job. As you continue with the no!no! treatment and less hair grows back, the smell will also lessen.

What can I do about the smell?

Although the smell of a no!no! treatment is not pleasant, it is a sign that it is working properly! Try do your no!no! treatments in a room with good ventilation and use aromatic candles or potpourri to help cover the smell. Applying no!no! Smooth skin lotion after use will not only keep skin moisturised and smooth, it will also help mask the unpleasant burnt hair smell.

no!no! takes time and patience. Hair does not all grow in the same place at the same time. Please refer to the hair-growth biology section for more information. You should begin to see results after 6 to 8 weeks.

Why can't I use the narrow Thermicon™ Tips on the genitals or breasts?

These areas of the body are either curvy and/or have delicate skin, making it difficult to no!no! 100% safely. We do not recommend using no!no! in these areas because we consider your safety to be a top priority.

How long should hair be for a no!no! treatment?

For best results, hair should be between 1 and 3mm long.

How do I know which Thermicon™ Tip I should use?

Use the standard Thermicon™ Tips that come with your no!no! for large, flat areas like the legs, arms, back and chest.

Use the Thermicon™ Tips for Small & Sensitive Areas (compatible only with the no!no! 8800 series) for treating small, curved and sensitive areas (like the face, underarms, knees, elbows and bikini line).

How do I treat curved areas like the elbows, knees and underarms?

When you glide over those areas, follow the natural curve of the body. You might need to hold the area tight to make sure no!no! is in contact with your skin.

Not all of my hair is treated after one pass, what should I do?

You may need to go over certain areas a few times to catch every hair. But don’t over-do it. After 3-4 passes, take a break and work somewhere else. After your skin has had a few minutes to rest, return to that area to finish the job. When first starting, some people use a razor after a no!no! treatment to remove untreated hair. After a short time, this should no longer be necessary.

What is the best way to treat facial hair?

Start with the lowest Treatment Level. Raise the Treatment Level until you reach the highest level without feeling uncomfortable.
Hold the area tight to make sure no!no! is in contact with your skin.
Press lightly against the skin. Avoid excess pressure.

How should I buff my face?

Use the enclosed Buffer.
Use a clean, fresh Buffer
Buff lightly against the skin. Avoid excess pressure.

I would prefer not to use the Buffer on my face, what should I do instead?

If you choose not to use the Buffer, use an exfoliating cream to remove crystallised hair.

Is it OK to use lotion directly after a no!no! treatment, or should I wait?

It is highly recommended to use an alcohol-free, moisturising lotion such as no!no! Smooth directly after treatment.

Can I use no!no! if I have a pacemaker?

Yes, no!no! does not generate any electric current to the body, nor does it create any other Electro Magnetic Interference (EMI). no!no! has gone through tests to make sure it does not interfere with the operation of other devices, including pacemakers.

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